EMOTIONAL INTELLIGENCE

In practical Terms, EQ is being aware that emotions can drive our behavior and impact people (positively and negatively), and learning how to manage those emotions – both our own and others – especially when we are under pressure

– Peter Solovey and John Mayer

Emotionally intelligent leaders bring out the best in people. Conversely, leaders who lack emotional intelligence have a negative impact on employee engagement. At The Pivotal Link, we’re certified to teach leaders to expand their emotional intelligence and thus expand their effectiveness.

 

The following quiz is an example of the behaviors we look at during our coaching courses. Our work together will help your management team better understand and implement effective coaching behaviors that will in turn create a more engaged, productive employee team.

 

emotionally intelligent mind
At The Pivotal Link, we are certified by Genos International to deliver research-based and proven methods to improve the emotional intelligence of your management team. The quiz below is an example of how the Emotional intelligence of leaders has an impact on employees.

STEP ONE:

Answer the following questions about the worst manager you have ever had.

Demonstrates awareness of their moods and emotions






Makes others feel appreciated






Is open and honest about mistakes






Recognizes others' hard work and achievements






Recognizes others' hard work and achievements






Is open and honest about mistakes






Manages their emotions effectively in difficult situations






Makes ethical decisions






emotionally intelligent person

STEP TWO:

Answer the following questions about the best manager you have ever had.

Demonstrates awareness of their moods and emotions






Makes others feel appreciated






Is open and honest about mistakes






Recognizes others' hard work and achievements






Recognizes others' hard work and achievements






Is open and honest about mistakes






Manages their emotions effectively in difficult situations






Makes ethical decisions






RESULTS