EMOTIONAL INTELLIGENCE
In practical Terms, EQ is being aware that emotions can drive our behavior and impact people (positively and negatively), and learning how to manage those emotions – both our own and others – especially when we are under pressure– Peter Solovey and John Mayer
Emotionally intelligent leaders bring out the best in people. Conversely, leaders who lack emotional intelligence have a negative impact on employee engagement. At The Pivotal Link, we’re certified to teach leaders to expand their emotional intelligence and thus expand their effectiveness.
The following quiz is an example of the behaviors we look at during our coaching courses. Our work together will help your management team better understand and implement effective coaching behaviors that will in turn create a more engaged, productive employee team.
STEP ONE:
Answer the following questions about the worst manager you have ever had.
Demonstrates awareness of their moods and emotions
Makes others feel appreciated
Is open and honest about mistakes
Recognizes others' hard work and achievements
Recognizes others' hard work and achievements
Is open and honest about mistakes
Manages their emotions effectively in difficult situations
Makes ethical decisions
STEP TWO:
Answer the following questions about the best manager you have ever had.
Demonstrates awareness of their moods and emotions
Makes others feel appreciated
Is open and honest about mistakes
Recognizes others' hard work and achievements
Recognizes others' hard work and achievements
Is open and honest about mistakes
Manages their emotions effectively in difficult situations
Makes ethical decisions